Privacy Policy

Effective Date: 02/10/2020

Welcome to CLEAN by Aisha & Company

This Privacy Policy outlines how CLEAN by Aisha & Company ("we," "us," "our") collects, uses, discloses, and protects your personal information when you use our services and website. We are committed to ensuring your privacy and safeguarding your personal information. By accessing or using our services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us directly, including but not limited to your name, email address, phone number, home or business address, payment information, and any other information you choose to provide.

1.2 Usage Information: We collect information about your interactions with our website and services, such as IP addresses, browser type, device information, pages viewed, and the dates and times of your visits.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your use of our website. Cookies are small data files stored on your device that help us enhance your experience and analyze website usage.

2. How We Use Your Information

2.1 Service Delivery: We use your personal information to provide and manage our cleaning services, process payments, communicate with you about your bookings, and respond to your inquiries.

2.2 Personalization: We use your information to personalize your experience, tailor our services to your preferences, and provide recommendations.

2.3 Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, and information about special offers and promotions. You can opt out of receiving these communications at any time.

2.4 Analytics and Improvement: We use usage information and cookies to analyze website performance, understand user behavior, and improve our services and website functionality.

2.5 Legal Compliance: We may use your information to comply with legal obligations, enforce our terms and conditions, and protect the rights, property, and safety of CLEAN by Aisha & Company, our clients, and others.

3. How We Share Your Information

3.1 Service Providers: We may share your information with third-party service providers who assist us in delivering our services, processing payments, and performing other business functions. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, and protect the rights, property, and safety of CLEAN by Aisha & Company, our clients, and others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owner as part of the transaction.

4. Data Security

4.1 Protection Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

4.2 Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access, update, and correct your personal information. You can do this by contacting us at the information provided below.

5.2 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

5.3 Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

5.4 Data Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions. To make such a request, please contact us using the information provided below.

6. Children's Privacy

6.1 Age Restriction: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible.

6. Children's Privacy

7. Changes to This Privacy Policy

7.1 Updates: We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CLEAN by Aisha & Company
Philadelphia, Pennsylvania
Email: bookings@cleanbyaisha.com
Phone: (610) 776-9004